Translation Services
At Hancock Health, our associates, staff, and volunteers affirm the following rights and responsibilities of our patients. If you do not speak or understand the English language, an interpreter will be provided. If you have a communication disability, you have the right to an alternative means of communication.
Hancock Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. To accommodate all patients, we can provide:
- Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters
- Written information in other formats (e.g., large print)
- Free language interpreter services
- Information written in other languages
If you believe that Hancock Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by mail, fax, or email:
Risk Manager & Patient Safety Officer
801 N. State Street
Greenfield, IN 46140
Fax: (317) 468-4189
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights online.
To file a complaint by mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
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