Curious about your rights as a Hancock Health patient? We want all patients to feel in charge of their health. We are committed to providing safe, high-quality care and maintaining the privacy of our patients. Read more about patient rights and responsibilities, including HIPAA, below.

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We’re here to help guide you through the billing and insurance process. Get financial assistance, understand your rights and protections against surprise medical bills, and check out our helpful FAQ below.


We can create Family Accounts by enrolling a parent, guardian, or spouse as a Portal User, then attaching the children/spouse/senior parents to that account, provided we have the appropriate form on file. You must complete one of these forms for each family member you want to be connected to your account. You may return the completed form by scanning and emailing it to