{"id":53685,"date":"2025-07-15T10:31:41","date_gmt":"2025-07-15T14:31:41","guid":{"rendered":"https:\/\/www.hancockhealth.org\/?p=53685"},"modified":"2025-07-15T10:31:41","modified_gmt":"2025-07-15T14:31:41","slug":"hancock-healths-mobile-response-team","status":"publish","type":"post","link":"https:\/\/www.hancockhealth.org\/fr\/2025\/07\/hancock-healths-mobile-response-team\/","title":{"rendered":"Hancock Health&#8217;s Mobile Response Team"},"content":{"rendered":"<div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h6 class=\"wp-block-heading\">To make a referral to the Hancock Health Mobile Response Team, call (317) 468-4742 or email the team directly at\u00a0<a href=\"mailto:behavioralhealth@hancockhealth.org\">behavioralhealth@hancockhealth.org<\/a>. <\/h6>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h6 class=\"wp-block-heading\">Currently the team operates Monday through Thursday, 8:30 am \u2013 4:30 pm and Friday 8 am to 4 pm. All phone calls or emails received after hours will be returned on the next business day.<\/h6>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><em>If a person is experiencing a crisis and requires immediate care, we recommend calling &nbsp;911 or the National Suicide Prevention Line at 988 for support.<\/em><\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h2 class=\"wp-block-heading\">A VITAL COMMUNITY RESOURCE<\/h2>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>The Hancock Health MRT is based out of the Hancock Health Connection Center, a central location that helps connect residents to the appropriate community resources for mental health concerns, substance misuse, or other challenges of daily life. The Connection Center\u2019s support navigators and staff typically assist people by phone or in-person when they visit the office on McKenzie Road in Greenfield. But sometimes, an in-person presence makes a dramatic difference. MRT is ready to go to the patient, physically meeting people who are experiencing distress and helping them before the situation escalates into an emergency.<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>While the team has been working with adults since its inception in 2023, community leaders realized that area youth and their families would also benefit from the service. <strong>As of April 2025, MRT clinicians are able to assist youth aged 5 and up who are experiencing mental health or substance abuse distress. <\/strong><\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>The Hancock Health MRT program works closely with local law enforcement agencies to ensure that people receive the care they need without compromising the safety of their loved ones or others. A study by the&nbsp;<a href=\"https:\/\/www.nami.org\/988\/mobile-crisis-teams-providing-an-alternative-to-law-enforcement-for-mental-health-crises\/\">National Alliance on Mental Illness<\/a>&nbsp;indicated that 85% of people who were helped by an MRT member received an intervention rather than a hospitalization. A mobile crisis team can often&nbsp;<a href=\"https:\/\/www.nami.org\/988\/mobile-crisis-teams-providing-an-alternative-to-law-enforcement-for-mental-health-crises\/\">save money<\/a>&nbsp;by reducing hospitalizations and incarcerations for people who are struggling with substance misuse or mental health distress.<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h2 class=\"wp-block-heading\">ONSITE ASSISTANCE FOR IMMEDIATE CONCERNS<\/h2>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>MRT currently includes two peer recovery specialists and two clinicians. Certified peer recovery specialists are trained individuals who are in recovery themselves. They\u2019re able to provide a unique viewpoint to someone who may be experiencing substance misuse concerns, because they\u2019ve walked down that road before. Clinicians are also trained to work with people in distress and help them develop a plan and find the necessary supportive resources.<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>But the work isn\u2019t always easy, and it requires more than a cookie-cutter approach to each call. A person considering self-harm or suicide, for instance, may need to be evaluated for inpatient treatment or a safety plan that ensures they\u2019re able to access the care they need. Another caller may need to be referred to a Connection Center Support Navigator, who can invest the necessary time creating a map for longer-term care.&nbsp;<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h5 class=\"wp-block-heading\">How MRT Works<\/h5>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><strong>Triage:<\/strong>&nbsp;Trained professionals receive the initial call and triage with MRT team<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><strong>Mobile Response:<\/strong>&nbsp;If care is needed beyond a phone call, MRT team member will go to the individual and work to resolve the crisis<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><strong>Mobile Stabilization:<\/strong>&nbsp;MRT offers short-term assistance and case management services inside and outside of the home to decrease recurrence<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><strong>After Care:<\/strong>&nbsp;Follow-up and referral of care is available to the individual to ensure a smooth transition to any support and services that may be necessary<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h5 class=\"wp-block-heading\">MRT INTERVENTIONS INCLUDE:<\/h5>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-list core-list\">\n<ul class=\"wp-block-list\">\n<li>Face-to-face brief supportive interventions<\/li>\n\n\n\n<li>Assessment of the individual\u2019s mental health and substance misuse needs<\/li>\n\n\n\n<li>When necessary, facilitate referral\/admission to inpatient hospitalization<\/li>\n\n\n\n<li>Coordination of appropriate and available community-based services for on-going treatment and follow-up<\/li>\n\n\n\n<li>Behavioral health support for individuals ages 5+<\/li>\n<\/ul>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h5 class=\"wp-block-heading\">When MRT Is Not The First Line Of Intervention:<\/h5>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-list core-list\">\n<ul class=\"wp-block-list\">\n<li>An individual is actively engaged in a suicide attempt<\/li>\n\n\n\n<li>An individual requires immediate medical attention<\/li>\n\n\n\n<li>An individual is violent, aggressive, destroying property, physically harming or threatening others<\/li>\n<\/ul>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-heading core-heading\">\n<h2 class=\"wp-block-heading\">KEEPING THE COMMUNITY SAFE<\/h2>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>Distress situations can be complicated, and the MRT program must assess every call judiciously to protect the caller and the people around them. If there are unsecured weapons on the property, for instance, the team member may reach out to law enforcement to request assistance from someone who is trained in de-escalation. If a team member visits a patient and is concerned about the patient\u2019s immediate safety, they may call law enforcement and start the process for an emergency hold. If a patient becomes violent, the team member will allow law enforcement to take over until the scene is stabilized, and then they will offer support and help to the patient and any family members or loved ones.<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>They also will not force treatment or follow-up care if the patient is not in immediate danger.<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p>\u201cSometimes people aren\u2019t ready,\u201d says Cindy Miller, a certified peer recovery specialist. \u201cBut if they let me in the door a little bit, I\u2019ll take it. I\u2019m willing to wait.\u201d<\/p>\n<\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-paragraph core-paragraph\">\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>To make a referral to the Hancock Health Mobile Response Team, call (317) 468-4742 or email the team directly at\u00a0behavioralhealth@hancockhealth.org. Currently the team operates Monday through Thursday, 8:30 am \u2013 [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":53687,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"categories":[387,1312,1313,1315,386],"tags":[789,1762,1470,1844,1579,1578],"service":[1353,1354],"class_list":["post-53685","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health-possible","category-healthcare-tips","category-healthy-relationships","category-mental-well-being","category-news","tag-behavioral-health","tag-connection-center","tag-hancock-health-connection-center","tag-hancock-health-mobile-response-team","tag-mobile-response-team","tag-mrt","service-behavioral-health","service-counseling"],"acf":{"featured_image":"","page_title":"","sub_header":"","display_overlay":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hancock Health&#039;s Mobile Response Team - Hancock Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hancockhealth.org\/fr\/2025\/07\/hancock-healths-mobile-response-team\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hancock Health&#039;s Mobile Response Team - Hancock Health\" \/>\n<meta property=\"og:description\" content=\"To make a referral to the Hancock Health Mobile Response Team, call (317) 468-4742 or email the team directly at\u00a0behavioralhealth@hancockhealth.org. 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