{"id":22779,"date":"2023-04-10T11:58:06","date_gmt":"2023-04-10T11:58:06","guid":{"rendered":"https:\/\/www.hancockhealth.org\/?page_id=22779"},"modified":"2025-07-02T12:36:50","modified_gmt":"2025-07-02T16:36:50","slug":"patient-hub","status":"publish","type":"page","link":"https:\/\/www.hancockhealth.org\/fr\/patient-hub\/","title":{"rendered":"Centre des patients"},"content":{"rendered":"<section id=\"block-block_8ff4dd58ce6273c1daef26da7a2626d5\" class=\"wdm-image-content-hero-block  alignleft\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;\">\n\n    <div class=\"container mx-auto\">\n\n        <div class=\"image-content-hero-wrapper\">\n\n            <div class=\"content-wrapper\">\n                            <h1 class=\"h2 han-barlow-xbold\">Centre des patients<\/h1>\n              <p>Cette collection de ressources vous permet d&#039;acc\u00e9der facilement \u00e0 notre portail patient, de payer votre facture ou d&#039;obtenir des r\u00e9ponses \u00e0 vos questions.<\/p>\n<div class=\"content-border\" style=\"margin:1.875rem auto;width:100%;height:1px;background-color:#d0d0d0;margin-bottom:1.875rem;\"><\/div>                            <div class=\"button-wrapper phone-cta\">\n                <a class=\"phone-cta-wrapper\" href=\"tel:+13174625544\" title=\"Besoin d&#039;aide?\">\n                  <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"43.2\" height=\"42.761\" viewbox=\"0 0 43.2 42.761\">\n    <g data-name=\"phone icon\">\n        <ellipse cx=\"21.6\" cy=\"21.38\" rx=\"21.6\" ry=\"21.38\" style=\"fill:#1b8dcd\"\/>\n        <path d=\"M0 1.135A1.142 1.142 0 0 1 1.15 0h2.476A1.146 1.146 0 0 1 4.76.948l.85 5.034a1.131 1.131 0 0 1-.62 1.2l-1.78.878a12.609 12.609 0 0 0 7.02 6.927l.89-1.757a1.154 1.154 0 0 1 1.218-.612l5.1.839a1.139 1.139 0 0 1 .961 1.119v2.443a1.142 1.142 0 0 1-1.15 1.135h-2.3A14.852 14.852 0 0 1 0 3.4z\" style=\"fill:#fff\" transform=\"translate(12.4 11.115)\"\/>\n    <\/g>\n<\/svg>\n                  <div class=\"phone-cta-content\">\n                    <span>(317) 462-5544<\/span>\n                    <p>Besoin d&#039;aide?<\/p>\n                  <\/div>\n                <\/a>\n              <\/div>\n              \n            <\/div>\n\n                        <div class=\"image-wrapper\">\n                <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/tmp22029_0494.png\" alt=\"man being greeted at a Hancock Health reception desk\"\/>\n            <\/div>\n            \n        <\/div>\n\n        \n    <\/div>\n\n<\/section> \n\n<div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div>\n\n<section id=\"block-block_66a80cebe261732fe98cf9ea2171188f\" class=\"wdm-quick-link-grid-block   alignleft\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;\">\n\n    <div class=\"container mx-auto\">\n\n        <div class=\"quick-link-grid-wrapper\">\n\n            <div class=\"quick-link-content-wrapper\">\n                                <h2 class=\"han-barlow-xbold uppercase\">COMMENT POUVONS-NOUS RENDRE LA SANT\u00c9 POSSIBLE POUR VOUS AUJOURD\u2019HUI\u00a0?<\/h2>\n                <p>Vous cherchez quelque chose en particulier? Voici quelques liens que nos patients trouvent souvent utiles\u00a0:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.hancockhealth.org\/fr\/healthcare-services\/wellness-education\/health-possible\/community-resources\/\">Trouver des ressources communautaires<\/a><\/li>\n<li><a href=\"https:\/\/www.hancockhealth.org\/fr\/healthcare-services\/\">D\u00e9couvrez nos services<\/a><\/li>\n<li><a href=\"https:\/\/www.hancockhealth.org\/fr\/wellness-education\/classes\/\">Trouver une classe ou un groupe de soutien<\/a><\/li>\n<li><a href=\"https:\/\/www.hancockhealth.org\/fr\/patient-information\/patient-rights-privacy\/\" target=\"_blank\" rel=\"noopener\">Lire Droits et responsabilit\u00e9s des patients<\/a><\/li>\n<\/ul>\n\n                \n            <\/div>\n\n                        <div class=\"quick-link-wrapper\">\n                \n                <a href=\"https:\/\/www.hancockhealth.org\/fr\/patient-hub\/labs-screenings\/\" class=\"quick-link\" target=\"\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/labs-screenings-icon@3x.png\" alt=\"labs and screenings icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Book Labs &#038; Screenings<\/span>\n                <\/a>\n\n                \n                \n                <a href=\"https:\/\/healthconnect.hancockregional.org\/Phm-PhmHome.HomePage.WR.mthr?application=phm&#038;hcis=HAN.LIVEF\" class=\"quick-link\" target=\"_blank\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/patient-portal-icon@3x-e1733542374464.png\" alt=\"patient portal login icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Connectez-vous au portail des patients<\/span>\n                <\/a>\n\n                \n                \n                <a href=\"https:\/\/www.hancockhealth.org\/fr\/patient-hub\/billing-and-insurance\/\" class=\"quick-link\" target=\"\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/billing-insurance-icon@3x.png\" alt=\"billing and insurance shield icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Obtenir des informations sur la facturation et l&#039;assurance<\/span>\n                <\/a>\n\n                \n                \n                <a href=\"https:\/\/www.hancockhealth.org\/fr\/patient-hub\/bill-pay\/\" class=\"quick-link\" target=\"\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/pay-my-bill-icon@3x.png\" alt=\"pay my bill invoice icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Payer ma facture<\/span>\n                <\/a>\n\n                \n                \n                <a href=\"https:\/\/www.hancockhealth.org\/fr\/find-a-doctor\/\" class=\"quick-link\" target=\"\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/find-a-doctor-icon@3x-e1756909306596.png\" alt=\"doctor search icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Trouver un m\u00e9decin<\/span>\n                <\/a>\n\n                \n                \n                <a href=\"https:\/\/www.hancockhealth.org\/fr\/find-a-location\/\" class=\"quick-link\" target=\"\">\n                                        <div class=\"icon-wrapper\">\n                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/08\/find-a-location-icon@3x.png\" alt=\"hospital building location icon\"\/>\n                    <\/div>\n                                        <span class=\"p2\">Trouver un emplacement<\/span>\n                <\/a>\n\n                \n                            <\/div>\n            \n        <\/div>\n\n    <\/div>\n\n<\/section> \n\n<div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><section id=\"block-block_291a35730adc2d564b7baf2ee4d6a159\" class=\"wdm-cta-banner-block grey  alignleft\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;  \">\n\n    <div class=\"container mx-auto\">\n\n        <div class=\"cta-banner\">\n\n            <div class=\"content-wrapper\">\n                                <h3 class=\"han-barlow-xbold\"> DEMANDER UN DOSSIER M\u00c9DICAL<\/h3>\n                <p>As of July 1, 2025, Hancock Health began using an online portal as the primary method for requesting medical records. Please use the link below for requesting records rather than faxing, emailing, or calling.<\/p>\n<p>Once on the site, please follow the onscreen instructions. If you have difficulties accessing or using the Request Portal please don\u2019t hesitate to contact us at <a href=\"mailto:help@recordquest.com\">help@recordquest.com<\/a> or 1(888)300-7410.<\/p>\n                                <div class=\"button-wrapper\">\n                                    <a href=\"http:\/\/AskForRecords.com\/hancockhealth\" class=\"han-btn with-chevron\">Ask For Records<\/a>\n                                                    <\/div>\n                            <\/div>\n\n            \n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><div class=\"container mx-auto   wordpress-block wordpress-block core-block\"><\/div><div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><section id=\"block-block_f266375fe189953e9960b14e4ff3d437\" class=\"wdm-location-grid-block white  aligncenter\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;\">\n\n    <div class=\"container mx-auto\">\n\n        <div class=\"location-grid-wrapper\">\n            \n            <div class=\"location-grid-heading-wrapper\">\n                <div class=\"location-grid-heading\">\n                                        <h3 class=\"han-barlow-xbold\">VOUS N&#039;AVEZ PAS LE TEMPS DE PRENDRE RENDEZ-VOUS ? VISITEZ UN LIEU DE SOINS IMM\u00c9DIATS.<\/h3>\n                    <p>Si vous avez besoin de soins et que vous ne pouvez pas attendre un rendez-vous, nous avons deux emplacements pratiques pour vous servir. Rendez-vous dans un centre de soins imm\u00e9diats en cas de petites coupures, courbatures, sympt\u00f4mes du rhume et de la grippe ou blessures mineures.<\/p>\n                <\/div>\n                            <\/div>\n\n            \n            \n            <div class=\"location-grid\">\n               \n                <div class=\"location-slider margin-left\" \n                data-slide-count=\"2\">\n\n                    \n                    <div class=\"location-wrapper\">\n                        \n                        <div class=\"location-image\">\n                                                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2017\/01\/DSC00500-540x425.jpg\" alt=\"\"\/>\n                                                    <\/div>\n\n                        <div class=\"location-content\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/location\/hancock-immediate-care-greenfield\/\"><h6 class=\"p2 han-campton-bold\">Soins imm\u00e9diats Hancock \u2013 Greenfield<\/h6><\/a>\n                                                        <p class=\"address\"><a target=\"_blank\" href=\"http:\/\/maps.google.com\/?q=1515 North State Street, Greenfield, IN 46140, USA\">1515 North State Street, Greenfield, IN 46140, USA<\/a><\/p>\n                                                                                    <a class=\"phone\" href=\"tel:3174684357\">(317) 468-4357<\/a>\n                                                    <\/div>\n\n                        <div class=\"location-buttons\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/location\/hancock-immediate-care-greenfield\/\" class=\"han-btn outline with-chevron\">D\u00e9tails de l&#039;emplacement<\/a>\n                            <!-- <a class=\"han-btn orange with-phone\" href=\"\"><\/a>  -->\n                        <\/div>\n\n                    <\/div>\n\n                    \n                    <div class=\"location-wrapper\">\n                        \n                        <div class=\"location-image\">\n                                                        <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2019\/09\/image-mask-gateway-imaging@3x-540x425.png\" alt=\"\"\/>\n                                                    <\/div>\n\n                        <div class=\"location-content\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/location\/gateway-hancock-health-immediate-care\/\"><h6 class=\"p2 han-campton-bold\">Passerelle Soins imm\u00e9diats<\/h6><\/a>\n                                                        <p class=\"address\"><a target=\"_blank\" href=\"http:\/\/maps.google.com\/?q=6189 W. John L. Modglin Dr., Suite 101, Greenfield, IN 46140\">6189 W. John L. Modglin Dr., Suite 101, Greenfield, IN 46140<\/a><\/p>\n                                                                                    <a class=\"phone\" href=\"tel:3178667300\">(317) 866-7300<\/a>\n                                                    <\/div>\n\n                        <div class=\"location-buttons\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/location\/gateway-hancock-health-immediate-care\/\" class=\"han-btn outline with-chevron\">D\u00e9tails de l&#039;emplacement<\/a>\n                            <!-- <a class=\"han-btn orange with-phone\" href=\"\"><\/a>  -->\n                        <\/div>\n\n                    <\/div>\n\n                    \n                <\/div>\n\n                \n                <div class=\"location-slider-pagination\">\n                    <button class=\"slick-prev\" data-name=\"location-slider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"43\" height=\"43\" viewbox=\"0 0 43 43\">\n    <path data-name=\"Fill 1\" d=\"M40 20A20 20 0 1 1 20 0a20 20 0 0 1 20 20\" transform=\"translate(1.5 1.5)\" style=\"fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n    <path data-name=\"Path 2635\" d=\"M25.033 18H7.5\" transform=\"translate(5 3.5)\" style=\"stroke-linecap:round;stroke-linejoin:round;fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n    <path data-name=\"Path 2636\" d=\"M26.767 7.5 18 16.5l8.767 9\" transform=\"translate(-5.5 5)\" style=\"stroke-linecap:round;stroke-linejoin:round;fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n<\/svg>\n<\/button>\n                    <div class=\"slick-dots\"><\/div>\n                    <button class=\"slick-next\" data-name=\"location-slider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"43\" height=\"43\" viewbox=\"0 0 43 43\">\n    <path data-name=\"Fill 1\" d=\"M40 20A20 20 0 1 1 20 0a20 20 0 0 1 20 20\" transform=\"translate(1.5 1.5)\" style=\"fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n    <path data-name=\"Path 2635\" d=\"M7.5 18h16.813\" transform=\"translate(5 3.5)\" style=\"stroke-linecap:round;stroke-linejoin:round;fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n    <path data-name=\"Path 2636\" d=\"m18 7.5 8.407 9-8.407 9\" transform=\"translate(2.907 5)\" style=\"stroke-linecap:round;stroke-linejoin:round;fill:none;stroke:#ee7623;stroke-width:3px\"\/>\n<\/svg>\n<\/button>\n                <\/div>\n\n                   \n\n            <\/div>\n\n            \n        <\/div>\n\n\n    <\/div>\n\n<\/section>\n\n<div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><section id=\"block-block_9cfcc2f89cdc3c01be71c54c2bfe4bcc\" class=\"wdm-accordion-block  alignleft grey\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;\">\n\n  <div class=\"container mx-auto\">\n\n    <div class=\"accordion-wrapper\">\n\n    \n\n      <div class=\"accordion-content\">\n                <h3>FAQ<\/h3>\n              <\/div>\n\n              \n      <div id=\"item-wrapper-69ff0aebacee0\">\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-0\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-target=\"#flush-collapse-69ff0aebacee0-0\"\n                    aria-expanded=\"true\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-0\"\n            >\n            Existe-t-il une ligne directe vers le bureau des services financiers aux patients\u00a0?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-0\"\n            class=\"!visible\"\n            data-te-collapse-item\n data-te-collapse-show aria-labelledby=\"flush-heading-69ff0aebacee0-0\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Oui. Vous pouvez envoyer un e-mail directement \u00e0 nos bureaux ou nous appeler au <a href=\"tel:+3174684995\">(317) 468-4995<\/a>. Vous pouvez \u00e9galement nous envoyer un fax au (317) 468-4173.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-1\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-1\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-1\"\n            >\n            Comment puis-je savoir si j\u2019ai un ticket mod\u00e9rateur ?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-1\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-1\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Parfois, ces informations se trouvent sur votre carte d\u2019assurance. Dans le cas contraire, veuillez vous renseigner directement aupr\u00e8s de votre assureur.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-2\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-2\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-2\"\n            >\n            Quels modes de paiement acceptez-vous ?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-2\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-2\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Nous acceptons les esp\u00e8ces, les ch\u00e8ques personnels et de banque, les mandats, les cartes de cr\u00e9dit et de d\u00e9bit et les comptes d&#039;\u00e9pargne sant\u00e9 (HSA) comme moyen de paiement. En savoir plus sur <a href=\"https:\/\/www.hancockhealth.org\/fr\/patient-hub\/pay-my-bill\/\" target=\"_blank\" rel=\"noopener\">options de paiement ici<\/a>.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-3\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-3\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-3\"\n            >\n            Pourquoi ai-je re\u00e7u des factures de plusieurs entreprises pour la m\u00eame visite\u00a0?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-3\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-3\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Les patients qui re\u00e7oivent des services \u00e0 Hancock Health peuvent recevoir plus d&#039;un relev\u00e9 de facturation. Vous pouvez vous attendre \u00e0 un relev\u00e9 de facturation de l\u2019h\u00f4pital pour tous les services rendus pendant votre s\u00e9jour \u00e0 l\u2019h\u00f4pital. Vous pouvez recevoir une facture distincte pour les services sp\u00e9cialis\u00e9s tels que la radiologie, la cardiologie, les m\u00e9decins des salles d&#039;urgence, l&#039;anesth\u00e9sie, la pathologie ou d&#039;autres services m\u00e9dicaux.<\/p>\n<p>Lorsque vous recevez un relev\u00e9 de facturation d&#039;un radiologue, il s&#039;agit g\u00e9n\u00e9ralement de ses services de lecture ou d&#039;interpr\u00e9tation d&#039;une radiographie, d&#039;une \u00e9chographie ou d&#039;une IRM. De m\u00eame, vous pouvez recevoir un relev\u00e9 de facturation d&#039;un cardiologue pour son r\u00f4le dans la lecture ou l&#039;interpr\u00e9tation d&#039;un EEG, d&#039;un EKS, d&#039;un test d&#039;effort ou d&#039;un autre test.<\/p>\n<p>Ces relev\u00e9s de facturation suppl\u00e9mentaires incluent le num\u00e9ro de t\u00e9l\u00e9phone de leur bureau de facturation sp\u00e9cifique au cas o\u00f9 vous auriez des questions.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-4\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-4\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-4\"\n            >\n            L&#039;assurance indiqu\u00e9e sur ma facture n&#039;est pas la bonne. Comment puis-je le changer?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-4\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-4\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Tout d\u2019abord, v\u00e9rifiez si la compagnie d\u2019assurance que vous aviez \u00e0 cette date correspond \u00e9galement \u00e0 la date de prestation indiqu\u00e9e sur la facture. S&#039;il s&#039;agit d&#039;une mauvaise compagnie d&#039;assurance ou d&#039;un mauvais num\u00e9ro de police, une personne de Patient Financial Services peut vous aider. Appelez-nous, du lundi au vendredi, de 8h \u00e0 17h, au <a href=\"tel:+3174684995\" target=\"_blank\" rel=\"noopener\">(317) 468-4995<\/a>.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-5\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-5\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-5\"\n            >\n            Dois-je appeler la compagnie d\u2019assurance si elle ne paie pas la facture ?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-5\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-5\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>En fin de compte, en tant que patient, vous \u00eates responsable de la facture totale, ou de toute partie de la facture que votre compagnie d\u2019assurance ne paie pas. Nous ferons tout notre possible pour r\u00e9soudre le solde du compte aupr\u00e8s de votre compagnie d\u2019assurance, mais parfois nous ne serons pas en mesure de le faire. Dans ces cas-l\u00e0, nous aurons besoin de votre aide.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-6\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-6\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-6\"\n            >\n            Puis-je organiser un plan de paiement si je ne peux pas me permettre de payer ma facture en une seule fois\u00a0?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-6\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-6\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Oui, Hancock Health peut vous aider \u00e0 \u00e9tablir un plan de paiement si n\u00e9cessaire. Pour les comptes \u00e9ligibles, le solde peut \u00eatre r\u00e9parti en 12 versements mensuels sans int\u00e9r\u00eat. Si vous avez besoin de plus d\u2019un an pour payer votre facture, les arrangements incluront un faible taux d\u2019int\u00e9r\u00eat TAEG de 12%. Veuillez contacter les Services financiers aux patients pour mettre en place un plan de paiement \u00e0 <a href=\"tel:+3174684995\" target=\"_blank\" rel=\"noopener\">(317) 468-4995<\/a>.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-7\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-7\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-7\"\n            >\n            Je n&#039;ai pas les moyens de payer mon solde. Que puis-je faire?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-7\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-7\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Nous nous engageons \u00e0 offrir une aide financi\u00e8re \u00e0 ceux qui ont des besoins en mati\u00e8re de soins de sant\u00e9 mais qui sont incapables de payer, ou si vous pensez pouvoir y pr\u00e9tendre, compl\u00e9tez <a href=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2023\/09\/Financial-Assistance-Application-1.pdf\" target=\"_blank\" rel=\"noopener\">our financial application<\/a> et soumettez le formulaire accompagn\u00e9 des pi\u00e8ces justificatives \u00e0 l\u2019h\u00f4pital pour traitement.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n                \n        <div class=\"accordion-group\">\n          <h6 class=\"mb-0\" id=\"flush-heading-69ff0aebacee0-8\">\n            <button class=\"group relative flex w-full items-center text-left\"\n                    type=\"button\"\n                    data-te-collapse-init\n data-te-collapse-collapsed data-te-target=\"#flush-collapse-69ff0aebacee0-8\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"flush-collapse-69ff0aebacee0-8\"\n            >\n            J&#039;ai Medicare, qui couvre g\u00e9n\u00e9ralement la totalit\u00e9 de ma facture. Pourquoi suis-je factur\u00e9 pour une partie de ma visite ?            <\/button>\n          <\/h6>\n          <div\n            id=\"flush-collapse-69ff0aebacee0-8\"\n            class=\"!visible hidden\"\n            data-te-collapse-item\n data-te-collapse-collapsed aria-labelledby=\"flush-heading-69ff0aebacee0-8\"\n            data-te-parent=\"#item-wrapper-69ff0aebacee0\">\n            <div class=\"item-content column-one\">\n              <p>Vous \u00eates responsable de toutes les franchises, quote-parts ou autres montants applicables non pay\u00e9s par Medicare. Le service non couvert le plus courant concerne les m\u00e9dicaments auto-administr\u00e9s. En r\u00e8gle g\u00e9n\u00e9rale, les m\u00e9dicaments auto-administr\u00e9s que vous recevez en ambulatoire (comme dans une salle d&#039;urgence ou une unit\u00e9 d&#039;observation) ne sont pas couverts par Medicare Part A ou Part B.<\/p>\n<p>Votre r\u00e9gime d&#039;assurance m\u00e9dicaments Medicare peut couvrir ces m\u00e9dicaments dans certaines circonstances. Vous devrez peut-\u00eatre payer de votre poche ces m\u00e9dicaments et soumettre une r\u00e9clamation \u00e0 votre r\u00e9gime pharmaceutique. Veuillez appeler votre fournisseur de forfait pour plus d\u2019informations.<\/p>\n            <\/div>\n                      <\/div>\n\n        <\/div>\n\n        \n      <\/div>\n\n      \n    <\/div>\n    \n  <\/div>\n\n    \n    \n    <!-- <div class=\"container mx-auto\">\n    \n        <div class=\"accordion-wrapper\">\n    \n              \n          <div class=\"accordion-content\">\n            <h3><\/h3>\n                      <\/div>\n    \n          <div class=\"grid grid-cols-1\">\n      \n                  \n              <div class=\"item-wrapper\">\n                <h6 class=\"item-title cursor-pointer  \"><\/h6>\n                <div class=\"item-content hidden \">\n                                  <\/div>\n                <div class=\"item-line\"><\/div>\n              <\/div>\n      \n                  \n          <\/div>\n      \n                \n        <\/div>\n    \n    <\/div> -->\n    \n<\/section>\n\n\n\n\n<div class=\"container mx-auto   wordpress-block wordpress- core-\">\n\n<\/div><section id=\"block-block_00b7f53efc68299de48ecaf1cf4ce016\" class=\"hp-most-recent-block  alignleft\" style=\"  padding-top: ;   padding-bottom: ;   margin-top: ;   margin-bottom: ;\">\n\n    <div class=\"container mx-auto\">\n\n        <div class=\"hp-most-recent-wrapper\">\n\n            <div class=\"hp-most-recent-heading\">\n                <div class=\"heading-wrapper\">\n                                        <h3 class=\"han-barlow-xbold\">Le plus r\u00e9cent<\/h3>\n                <\/div>\n                                <a class=\"with-chevron\" href=\"https:\/\/www.hancockhealth.org\/fr\/wellness-education\/health-possible\/archive\">Voir tous les articles<\/a>\n                            <\/div>\n\n                        <div class=\"hp-most-recent-posts\">\n                \n                \n                <div class=\"hp-most-recent-col col-1\">\n                    <div class=\"hp-most-recent-post\">\n                        <div class=\"hp-most-recent-image\">\n                            <img decoding=\"async\" src=\"https:\/\/www.hancockhealth.org\/wp-content\/uploads\/2020\/03\/GettyImages-1131376795-scaled-1-635x400.jpg\" alt=\"\"> \n                        <\/div>\n                        <div class=\"hp-most-recent-content\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/category\/health-possible\/\" class=\"featured-tag han-tag\">Sant\u00e9 possible<\/a>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/05\/when-chronic-stress-becomes-a-health-risk-and-what-to-do-about-it\/\"><h3 class=\"han-campton-bold\">When Chronic Stress Becomes a Health Risk (and What to Do About It)<\/h3><\/a>\n                            <p>Stress is a normal part of life. A busy week at work, a family schedule\u2026<\/p>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/05\/when-chronic-stress-becomes-a-health-risk-and-what-to-do-about-it\/\" class=\"with-chevron\">Continuer la lecture<\/a>\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                \n                <div class=\"hp-most-recent-col col-2\">\n                    <div class=\"hp-most-recent-post\">\n                        <div class=\"hp-most-recent-content\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/category\/health-possible\/\" class=\"featured-tag han-tag\">Sant\u00e9 possible<\/a>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/04\/preventative-health-for-men-begins-with-testicular-cancer-awareness\/\"><h4 class=\"han-campton-bold\">Preventative Health for Men Begins with Testicular Cancer Awareness<\/h4><\/a>\n                            <p>We get it\u2014prioritizing preventative care can be hard, especially if you feel\u2026<\/p>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/04\/preventative-health-for-men-begins-with-testicular-cancer-awareness\/\" class=\"with-chevron\">Continuer la lecture<\/a>\n                        <\/div>\n                    <\/div>\n\n                \n                \n                    <div class=\"hp-most-recent-post\">\n                        <div class=\"hp-most-recent-content\">\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/category\/news\/\" class=\"featured-tag han-tag\">Nouvelles<\/a>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/04\/find-guidance-at-hancock-healths-caregiver-support-group\/\"><h4 class=\"han-campton-bold\">Find Guidance at Hancock Health\u2019s Caregiver Support Group<\/h4><\/a>\n                            <p>Hancock Health\u2019s Caregiver Support Group is creating a safe space for caregivers\u2026<\/p>\n                            <a href=\"https:\/\/www.hancockhealth.org\/fr\/2026\/04\/find-guidance-at-hancock-healths-caregiver-support-group\/\" class=\"with-chevron\">Continuer la lecture<\/a>\n                        <\/div>\n                    <\/div>\n\n                \n                <\/div>\n            <\/div>\n            \n        <\/div>\n\n    <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>These resources will help you to access our patient portal, pay your bill, or get answers to your questions.<\/p>","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"class_list":["post-22779","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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